Privacy Policy
Neural Stack
Last Updated: March 7, 2026
Neural Stack ("Neural Stack", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://neuralstack.systems or use our services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you use our services or interact with our website, we may collect:
Name
Email address
Phone number
Business or company information
Payment information
Service Usage Data
When you use our AI-powered services, we may collect:
AI prompts and user inputs
Uploaded files
Chat logs
Call recordings generated through voice AI systems
Interaction data related to AI tools
Technical Information
We may automatically collect technical data including:
IP address
Device information
Browser type
Usage analytics
Website interaction data
This information helps us operate and improve our services.
***WE DO NOT SELL, RENT, OR SHARE PERSONAL INFORMATION WITH THIRD PARTIES FOR MARKETING OR PROMOTIONAL PURPOSES***
2. How We Use Your Information
Neural Stack may use your information for the following purposes:
Providing AI automation services
Operating SaaS dashboards and automation tools
Processing payments and billing
Providing customer support
Improving and optimizing our AI systems
Website analytics and performance monitoring
Marketing communications and newsletters
Security monitoring and fraud prevention
3. AI Data Processing
Neural Stack provides AI-powered automation services. When using these systems:
Inputs, prompts, and interactions may be processed by AI models.
AI-generated outputs may be produced based on your provided data.
AI outputs may not always be accurate and should be independently verified.
Customer data may only be used to train or improve AI systems with explicit user consent.
4. Third-Party Services
We may share limited data with trusted third-party providers necessary to operate our services.
These providers may include:
OpenAI – AI model processing
Make.com – workflow automation
Stripe – payment processing
Twilio – voice and messaging services
Vapi – voice AI systems
Airtable – data storage and workflow management
Zapier – automation integrations
AWS or other hosting providers – cloud infrastructure
Google Analytics – website analytics
GoHighLevel – CRM and marketing systems
These third parties may process data in accordance with their own privacy policies.
5. Data Retention
We retain user data until an account is deleted or a user requests deletion, unless retention is required for:
Legal obligations
Billing records
Security investigations
Fraud prevention
6. User Rights
Users may have the right to:
Access their personal data
Request deletion of their information
Correct inaccurate data
Request export of their data
Opt out of marketing communications
To exercise these rights, contact us at:
7. Security of Your Information
We take reasonable technical and organizational measures to protect your data, including:
Encryption
Secure servers
Access control systems
Authentication protocols
Secure API connections
However, no system can guarantee absolute security.
8. Cookies and Analytics
We may use cookies and analytics tools to:
Analyze website traffic
Improve website functionality
Monitor user interactions
Users may disable cookies through their browser settings.
9. Geographic Restrictions
Neural Stack services are intended for users located within the United States.
10. Children's Privacy
Our services are intended only for individuals 18 years of age or older.
We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When updates occur, the "Last Updated" date will be revised.
Continued use of the services after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
Neural Stack
2905 Cameron St, Suite B #1105, Monroe, LA 71201
Email: [email protected]
Website: https://neuralstack.systems
13. SMS Consent and Messaging
If you opt in to receive SMS messages from Neural Stack, we may send you informational and promotional text messages related to our services, scheduling, account updates, and support. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help.
SMS opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.